Merchandise

Hoodies! Beanies! Shirts! Jackets! More!

Brindabella Ski Club merchandise is made to order by an external company we have engaged. Follow the link below to see the range. This company is not directly affiliated with Brindabella Ski Club, you will need to create a login on their website that is independent of your BSC login and their payment platform has no connection with ours. All transactions and deliveries are with them.

https://merchandisebsc.deco-apparel.com/

FAQ

Why has the Club created a BSC Merchandise store?

We believe branded apparel is a fantastic way to advertise the Club that you are proud of! We wanted to provide Members with an easy way to purchase a wide range of branded merchandise when they wanted to.

What is a print on demand (POD) store?

Print on Demand (POD) is a fulfillment process that dropships products to members only after a sale goes through. This means that the merchandise will never require management, storage, or protection. You can print quantities of custom merchandise with no inventory management by sending it directly to Members.

Who is the BSC POD provider and where are they based?

The Committee completed extensive research across several different areas to find the best POD provider including:
– Price i.e. product, shipping and production;
– Production and shipping times;
– Customer and online reviews;
– Customer support by store i.e. how were enquiries responded to by the provider by the Committee; and,
– Scale of product options across categories and garment types e.g. Men, Women, Children, inclusive sizing, colours
The Committee has created our POD store through Digitees Australia, a Canberra based business; all products are produced in their Canberra facility. You can view the Digitees website here: https://www.digitees.com.au/

How do I access the BSC Merchandise store?

Please follow the link to our dedicated BSC Merchandise store at https://merchandisebsc.deco-apparel.com/

Can anyone use the BSC Merchandise store link?

In short, yes. The website is a public site that anyone with the store link can access. We require all members to create a new account prior viewing the store.

Is there a minimum order quantity before I can purchase?

No! The great thing about a POD store is there is no minimum order requirements across any products.

How do I navigate the store?

Members can click on the main page image headings to be taken to the product category e.g. Hoodies and Vests. All products under this category will be shown. Members can also click “Brindabella Merchandise” on the page banner. Selecting this option will allow members to filter their product search across categories e.g “T-Shirts > Kids”.

How do I pay for my order?

Members will be directed to use the POD Store payment platform for all purchases; there is no link between BSC payment platform and the Store.

How much does shipping cost?

Members will be advised of their shipping costs as they proceed through the store check-out process. Members can also collect, at no cost, purchases from the Canberra Digitees shop.

How long will it take to receive my order?

Members will be advised of the expected delivery timeframe as they proceed through the store check-out process. During the order process, the store calculates the selected shipping preference (standard vs express) and the production time (standard vs urgent) for the member’s selected purchases. The store will advise the member prior to payment the estimated delivery timeframe.

Who do I speak to regarding shipping and or returns?

Please contact DigiTees directly for returns. Members will be given options for shipping as part of the order process.

How are products branded?

All items will be branded using Direct to Garment digital printing. It is one of the most advanced methods of printing. The printed fabric is washable and durable if the guidelines are strictly followed.

Can we add products to the merchandise store?

In short, possibly. Please use the contact form on the website or email [email protected] to provide your feedback.

Can we change the branding on products already included on the merchandise store?

In short, yes. Please use the contact form on the website or email [email protected] to provide your feedback.